Who We Are
Our Why
Women, racialized people, and individuals in the 2SLGBTQIA+ community experience an overall lower quality of healthcare, less access to services, and worse health outcomes than the general population.
Our Mission
CAYA Health Centre is a space that provides holistic care to people who have traditionally been underserved in health care; a place where people could feel safe and respected regardless of their race, ethnicity, gender, sex, presentation, or sexual orientation. Our mission is to provide high-quality, inclusive, and informed care for all women, trans, and non-binary individuals.
Founder's Story
Founded by Registered Clinical Counsellor, Dr. Veronica Li, and Registered Dietitian, Stephanie Dang in Vancouver, British Columbia.
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Our vision is to create safe spaces to empower and support people in their journeys toward better mental, physical, and social health. We envision a future where inclusive, supportive, equitable, and informed care are the standard in all health practices, and we want to be the first step in that journey.
Our Values
Safety & Respect
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We believe in creating a space where all individuals feel safe, heard, and cared for.
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We believe in approaching our clients with respect, and acceptance. We prioritize safety across physical, emotional, and psychological domains.
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We believe in providing services that are trauma-informed and sex-positive.
Collaboration
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We believe in filling existing service gaps by providing collaborative and well-rounded care to individuals.
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We believe that individuals benefit from transparency, open communication, and a whole system that is greater than the sum of its parts.
Excellence
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We believe in providing evidence-based care.
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We believe that creating safety in our clinic means that our methods, interventions, and approaches must be grounded in research, knowledge, and innovation.
Empowerment
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We believe that all individuals are experts in their own lives, and we need to honour their beliefs and experiences to understand their health.
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We believe in using a strengths-based approach to empower others and encourage individuals to make the best choices for them.
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Cultural Safety
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We believe in honouring all clients as individuals with their own lived experiences, cultural norms, values, and belief systems.
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We believe in creating a clinic that reflects our diverse world and offers the best healthcare services for everyone in it.
Our Commitment
We commit to living our values: Our values are the cornerstone of our culture and structures. We commit to enacting them every day.
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We commit to continuous learning: The medical and social landscapes are continually changing. We commit to continuous learning to provide the best care we possibly can.
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We commit to humility: We are human, and humanity comes with the possibility of making mistakes. We commit to listening to our community and clients, owning any mistakes, and collaborating to fix them.